Read about it: Reducing the technology hassles of moving
Rise 'n' Shine (RNS) provides emotional support for children and teens affected by AIDS, and they've been an NPower Seattle customer since October of 2000. RNS recently became NPower's neighbor, moving into the building just across the parking lot.
Prior to their move, they contacted NPower for tips regarding moving their computer network. Switching to a new Internet Service Provider meant they also needed help getting re-connected, and NPower consultant Lloyd Cox scheduled time to make that quick fix, much to the delight of the RNS staff.
Then RNS staff realized they needed additional help. Their server had been acting up at their old location (frequent shut-downs), and the problem was exacerbated in their new location, due in no small part to being in a room that was much too hot! The server shut down, and RNS staff was unable to access mission critical data. The NPower consulting team stepped in once again, diagnosing the problem and recovering all data before the end of the day.
